Are you visiting Seamless Thailand 2018? Looking for the platform to launch QR-code payments, digital banking and wallets, and high volume payment processing? Come to our stand #12 to explore WAY4 digital payment platform and see real-time demos!
OpenWay is showcasing its new WAY4 software solutions:
- QR-code payments, chat bot banking, mobile commerce, tokenisation
- Omni-channel digital banking & wallet solutions for fast customer onboarding and 360-degree banking service
- Highly available & flexible solutions for national and cross-border issuing, acquiring, payment switching & gateway
Willing to obtain the latest Ovum reports on the best CMS and White-Label Mobile Wallet solutions? Just one more reason to visit our stand #12!
We serve 135 banks, processors, payment switching, government agencies, telecom, fleet and oil companies in Asia, Europe, the Americas, the Middle East, and Africa. We are proud to be the trusted vendor for AIS, Asbanda, Finnet, Bank Muamalat Indonesia, Bank Rakyat, Military Bank in Vietnam and other Asia-Pacific payment leaders.
OpenWay holds #1 global ranking in Card Issuing and Merchant Management and top global ranking in White-Label Digital Wallets (according to Gartner and Ovum reports in 2009-2017).
You can meet our team and explore WAY4 demos at time and place most convenient to you. Let's schedule it now!
B1NK, a digital only bank for new generation in Kazakhstan, is now chatting with customers via Telegram.
This is the first bank bot in the region where customers can send money to friends, manage their cards and keep up-to-date on B1NK promotional offers – all via a popular messenger service.
Friendly chat bot B1NK (@b1nkbot) speaks three languages – Kazakh, English, and Russian. It answers user’s questions about ATM and branch locations, currency exchange rates, and even how bots spend their free time. Users can also request a call-back via the @b1nkbot.
For customers, messenger banking means they have an always-on digital finance assistant. After they sign in, @b1nkbot can show them their transaction history and card balances, help them to block cards, set card transaction limits, and even to make mobile money transfers to friends. To send money, the user simply chooses the contact and specifies the transfer amount — no other information is required. The recipient receives a message confirming the transfer and is asked to choose a convenient way to receive the money (for example, transfer to a card or to a mobile phone account).
‘Today only a couple of tier-2 banks in Kazakhstan offer mobile banking services. There’s definite potential for growth in this area, because people in Kazakhstan are tech-savvy and ready to embrace technological innovations. B1NK’s aim is to simplify banking, and to make finance management more convenient’, - Gani Uzbekov, CEO, Capital Bank Capital Bank Kazakhstan (B1NK) says.
The service is based on WAY4 Messenger Banking, an innovative white-label solution which facilitates customer service via messenger applications. The solution is developed by OpenWay, a recognised leader in software for bankcard issuing and acquiring, payment switching, digital banking and omni-channel. The solution supports customer service via all popular messengers, including Facebook messenger, Viber, WeChat, Telegram and Line. It can be integrated with any card processing system.
‘We are happy for our creative partners at B1NK. The bank’s team is always open to discuss new ideas and is not afraid to experiment. The launch of @b1nkbot is a first for both our companies. B1NK is OpenWay’s first client to use the WAY4 platform for a completely digital bank, which focuses on serving customers via online channels only i.e. mobile banking and social networks’, - Dmitry Dovgal, depute business development director, OpenWay, notes.
Messengers are friendly environments. Banks are beginning to realise the potential of interacting with customers in a new way, in the customer's language, using a familiar chat format. Banks are always available to their customers, irrespective of their location and device. Messenger banking is an automated alternative to more expensive SMS channels and supplements the service from call centres. Additional features, such as p2p money transfer and interactive photo, video and audio content, can also be used to attract new customers. According to statistics, messengers are an extremely popular communication channel for those aged 16-44.